Frequently Asked Questions
We have carefully listed below all of the answers to the questions we get most frequently asked by our customers. Have other questions for us? Call us now, our lines are open 7 days a week!
We are extremely particular about the people we hire. Although it is true that trust is a huge aspect of our industry, we take extra precautions when hiring employees. We ensure that we perform a thorough background check and a rigorous screening process before onboarding anyone.
It’s simple! Simply choose your preferred service(s), date, time and you can either book through our website or contact us at 0426-977-431. We’d be happy to confirm your booking either way.
Although we have a huge team, we cannot promise to send over the same employee for your property all the time. The best way to ensure that we send the same employees to your property every time is to book your schedule at least two (2) weeks in advance and to let our team know that you are requesting for a specific employee.
No. As long as you provide our team with a way to enter your property, then there is no need for you to be there while our team is at work. However, if you are more comfortable being at the property while our team does their job, then you are also very much welcome to stay and observe.
At Royal Cleaning Services, we both offer one-time cleaning services as well as monthly maintenance services. Although these things may vary from case to case, we highly suggest that you avail of our monthly maintenance services to ensure that your property is visited regularly by our team of professionals.
Book Cleaning Service
